Hours: Monday - Thursday 9 am - 9 pm, Friday 9 am - 5:30 pm, Saturday 9 am - 5 pm, Sunday 1 pm - 5 pm | Holiday Hours

Curbside Pickup


NPL Curbside Pickup

Frequently Asked Questions


What is Curbside Pickup?

Curbside Pickup is a service NPL will provide to all current cardholders. Simply "order" materials and an NPL staff member will gather the materials. put them in bags, and bring them out to your vehicle.

When will Curbside Pickup be available?

During normal library hours. Please allow staff 24 hours to complete your order.

How do you request materials for Curbside Pickup?

Customers can request materials 5 different ways:

  • Sign in to our online catalog with your library card and pin, browse the catalog and add items to your cart to check out. An NPL staff member will collect your items and call you when they are ready to be picked up.
  • Email curbside@nappaneelibrary.org. Please include your name, library card number, contact information and recommended pick up time. A staff member will collect your items and call or email you when they are ready to be picked up.
  • Call 574.773.7919 and talk to a staff member. Please remember to tell the staff member your name, library card number, and contact information. A staff member will collect your items and contact you when they are ready to be picked up.
  • Send us a message on Facebook. Staff will be available to check messages periodically. Please include your library card number and contact information.
  • Stop in and grab a paper request. Please include your name, library card number, and contact information. Drop the form into the drop box or give it a staff member. Someone will review the form and collect your items then contact you when they are ready to be picked up.

What can you request?

Customers can borrow books, DVDs, CDs, Magazines, and Audiobooks. Equipment and Hotspots are not available at this time.

How do you pick items up?

The first 2 parking spots on the North side of the Library's main parking lot, facing Walnut St. are designated for picking up materials. Simply pull up and park (or wait) in a parking spot. Call 574.773.7919 and tell a staff member what spot you are in.

When you arrive to pick materials please be ready with your name and library card. Only the cardholder, or someone linked to the cardholder, can pick up the requested materials. We would like to limit face to face contact and maintain social distancing. If possible, please allow staff to place materials in the trunk or back seat of your vehicle.

If you are experiencing a long wait, please call 574.773.7919 and tell a staff member what parking spot you are in.

Anyone who doesn't have a phone or active email, please talk to a staff member prior to placing your order so we can arrange the best way for Curbside Pickup to work for you!

What is NPL doing to keep staff and customers safe?

  • All returned materials will be "quarantined" for at least 72 hours.
  • All staff members are required to wash their hands or use hand sanitizer after touching returned materials or emptying the book drop. Staff will wear protective gear while handling these materials.
  • Staff and customers are expected to maintain social distancing at all times. ( 6+ feet apart)

For a full list of our Covid-19 Guidelines, Resources, and Services visit https://bit.ly/nappaneelibrarycovid



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Please call 574.773.7919, email curbside@nappaneelibrary.org, or contact us on Social Media if you have any questions or concerns.  

Any updates and changes we make will be communicated to the public as soon as possible through our social media channels and our website (nappaneelibrary.org). We are forever grateful for your kind words, patience, and understanding.